I loved how the hotel was clean and the night manager was lovely. The room was PERFECT. My son's loved the room. The beds were AMAZING. My son's had a BALL in the pool.
Chandra
novembro de 2024
I'm very big on customer service. Both the greeting concierge and my checkout concierge was very pleasant An older man and a young Hispanic girl. Very nice... We stayed in a pet friendly room it was clean. Didn't even smell like there was a pet in there before. Shower was nice and hot ... Bathroom clean too .. a little dated in some parts but a nice room to lay out in.. cleaning staff is excellent and very friendly when they see you. They look like they like coming to work and it was Christmas. Eve hats off to the cleaning staff and the concierge... Really happy about the mini fridge. Kept my stuff cold and the microwave ..Won't mind staying there again if I go back to VA
Charles
dezembro de 2022
Staff was excellent. Before I saw the "no housekeeping except on request" (based on our visits to local restaurants, help is very hard to come by in Prince George's County) notice on the bathroom mirror, my wife mentioned there were only two towels (we were a party of three). I called the front desk who could well have said "come down." They didn't. They sent someone up with extra towels, coffee cups and coffee. Much appreciated. The bar was well done. The bistro was more of a cafe, decent light fare. Lightly staffed but our waiter was excellent. Whole milk by the coffee would be a plus. They had a nice list of local dining spots at the front desk. Excellent access to highways. Everything was very clean. I would recommend it
Lawrence
outubro de 2022
Only 2 membership staff were off, hats off to Jarod in reception, Carlos the maintenance and Alma in housekeeping. Brekkie was nice and felt homely.
Eve
agosto de 2024
Rooms were clean, no odors, very comfortable. Property felt very safe.
Nichole
novembro de 2024
room was large and bed was very comfortable
Karen
abril de 2022
The hotel was clean. Everything worked properly. Beds were comfortable.
Caryn
junho de 2024
Welcoming, I absolutely loved the holiday decorations, the property was very nice & the staff was so professional & friendly!
Maya
dezembro de 2024
They accommodate pets. They couldn't find my reservation through booking. Karen was WONDERFUL. After calling booking.com, we found the mistake was booking not the the hotel. It was close to FedEx. We took the rideshare bus. That is a must if you go to the game.
Kimberly
outubro de 2022
The bed and pillows were fabulous. Very comfy and room was clean with a modern look.
Juan
novembro de 2023